The company "BPM-TRADE" SRL is confident that success depends on the high quality of the products produced, meeting or exceeding customer and consumer expectations.
A necessary condition for this confidence is responsibility for ensuring the quality of all products and services produced by the Company.
"BPM-TRADE" SRL has implemented and maintains a Quality Management System based on the requirements of the international standard ISO 9001:2015 in the field of quality.
The company is committed to consistently improving the brand reputation of the products it produces and maintaining the trust of consumers by implementing and developing quality control systems that meet standards and practices. In all markets where we sell our products, the task is to achieve consistent continuous improvement, with all performance indicators being measured, evaluated, and confirmed by internal services and external organizations.
The company believes that the responsibility for achieving high quality standards lies with every employee of "BPM-TRADE" SRL in the performance of their duties and in their relationships with stakeholders.
The quality principles outlined below are fundamental to "BPM-TRADE" SRL's commitment to the quality of its products:
Ø Produce products and services that meet the highest quality standards and customer expectations;
Ø Comply with all regulatory and official requirements or exceed them;
Ø Ensure consistently high quality performance by implementing and certifying quality management systems, in accordance with the international standard ISO 9001:2015 in all areas of the company's activities;
Ø Confirm the effectiveness of quality management systems through planned internal and external audits;
Ø Create functional capabilities in the field of quality by implementing structural programs for the development of technical skills, raising awareness, risk management, and increasing expertise;
Ø Consistently review quality policies, standards, practices, and procedures to effectively manage risks associated with changes in products, QMS processes, and technologies;
Ø Establish annual measurable quality objectives for all company departments to ensure consistent improvement and compliance with standards;
Ø Take necessary measures to ensure that suppliers and contractors undertake similar quality commitments, and conduct an assessment of the materials and services they supply, using supplier audits and incoming goods and services control;
Ø Disseminate information about quality aspects among suppliers, contractors, and customers by identifying the necessary information for consumers;
Ø Distribute information on quality aspects, strategies, and achievements among partners, clients, consumers, and key stakeholders who influence or are themselves subject to the influence of such management systems.
As Administrative Director, I am committed to the Quality Policy. This document has been approved by top management, should be available to the head of each department, and communicated to all employees.
Responsibility for the successful implementation of these principles lies with every employee of "BPM-TRADE" SRL at all levels and in all departments of the Company.